Privacy Policy

Privacy Policy for Refined Capital Inc.

Last Updated: 09 Aug 2023

Welcome to Refined Capital Inc. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you agree to the practices described in this policy. Please read this policy carefully to understand how we handle your information.

1. Information We Collect:

We may collect various types of information from our customers, including but not limited to:

  • Personal Information: Name, contact information (email address, phone number), and other identifiers necessary to provide our services.
  • Financial Information: Payment details, billing address, and other financial information required for transactions.
  • Usage Information: Data about how you interact with our website, applications, and services, including IP addresses, browser type, and usage patterns.
  • Communication Information: Any information you provide when contacting our customer support or engaging in other communication with us.
  • Device Information: Information about the device you use to access our services, such as device type, operating system, and browser.
  • Cookies and Tracking Information: We may use cookies and similar tracking technologies to collect information about your browsing behavior.

2. How We Use Your Information:

We use the collected information for various purposes, including:

  • Providing and Improving Services: To deliver the services you requested, improve our offerings, and optimize user experience.
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
  • Communication: To send transactional emails, updates, and promotional materials related to our services.
  • Legal and Security: To comply with legal obligations, enforce our terms of use, and protect against fraud, unauthorized access, or misuse.

3. Information Sharing:

We may share your information with third parties in the following situations:

  • Service Providers: We may engage third-party service providers to assist with operations, such as payment processing and IT support.
  • Legal Compliance: If required by law or in response to a legal request, we may disclose your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • Consent: We may share your information with your consent.

4. Your Choices:

  • You can update or correct your personal information by contacting us.
  • You can opt out of receiving promotional communications by following the instructions in those communications.
  • You can disable cookies through your browser settings, but this may impact your experience on our website.

5. Data Security:

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

6. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

7. Updates to this Policy:

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the effective date will be indicated.

8. Your Choices and Rights:

- You have the right to access, update, correct, or delete your personal information held by us. You may also withdraw your consent for certain processing activities.

- You can manage your communication preferences by opting out of marketing emails or contacting us directly.

- We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links:

- Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party websites you visit.

10. Changes to the Privacy Policy:

- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us:

- If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@refined-capital.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.