Shipping Policy for Refined Capital Inc:
Thank you for choosing Refined Capital Inc for your cryptocurrency mining and hosting needs. This Shipping Policy outlines important information regarding the shipping of our products and equipment. Please read this policy carefully before placing your order.
- Shipping Methods and Timelines:
1.1. We offer shipping services through trusted carriers and logistics partners to deliver our products to you.
1.2. The estimated delivery timeframes may vary depending on the shipping destination, carrier availability, and other factors beyond our control.
1.3. We will make reasonable efforts to provide estimated shipping timelines during the order process. However, please note that these are estimates and not guaranteed delivery dates.
- Shipping Destinations:
2.1. We currently ship our products to customers located in the United States of America. If your location is not included in this list, please contact our customer support team for further assistance.
- Shipping Costs:
3.1. Shipping costs will be calculated and displayed during the checkout process based on the shipping destination, weight, and dimensions of the product, and any additional shipping services requested.
3.2. You are responsible for all shipping costs associated with your order, unless otherwise stated or agreed upon by Refined Capital.
- Order Processing and Tracking:
4.1. Once your order is placed and payment is confirmed, our team will process the order for shipment within 4 business days, unless otherwise specified.
4.2. Once your order is shipped, you will receive a shipping confirmation email containing the tracking information, if available. You can use the provided tracking number to monitor the progress of your shipment.
- Customs and Import Duties:
5.1. For international shipments, please note that customs and import duties may apply. These charges are the responsibility of the recipient and will be assessed and collected by the customs authority in the destination country.
5.2. Refined Capital is not responsible for any delays, additional fees, or complications caused by customs procedures. Please ensure that you are aware of and comply with the customs regulations and requirements of your country.
- Order Delivery and Inspection:
6.1. Upon receiving your shipment, it is important to carefully inspect the package for any visible damage or signs of tampering before accepting the delivery.
6.2. If you notice any damage or discrepancies, please document them with photographs if possible and promptly contact our customer support team. We will work with you to resolve the issue as quickly as possible.
- Order Cancellation and Changes:
7.1. If you need to cancel or make changes to your order, please contact our customer support team as soon as possible. We will make reasonable efforts to accommodate your request, but please note that order changes or cancellations may not be possible once the order is processed for shipment.
- Returns and Exchanges:
8.1. Please refer to our Return and Refund Policy for detailed information regarding product returns and exchanges.
- Contact Us:
9.1. If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team at firstname.lastname@example.org
This Shipping Policy is effective as of 27 May 2023.